Privacy Policy

Your privacy is important to Infrastructure Monitoring Solutions, Inc. ("IMS"). This Privacy Statement explains how we collect, use, disclose, transfer, and store your information, who we share it with, and the choices you have regarding your information.

General Information

This Privacy Statement applies to information you provide to IMS or that we collect as described here. It covers iot-ims.com, microbat.io, microbat.online, and any other IMS websites and applications.

Cookies Statement

Cookies are small text files that are placed on your computer or device by websites you visit. They are widely used to make websites work more efficiently and to provide information to the website owners.

Types of Cookies We Use

We use several types of cookies on our website, including:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages they visit and how long they spend on each page. This information is used to improve the website's performance and user experience.

• Functional Cookies: These cookies allow the website to remember your choices, such as your language preference or the region you are in. They may also be used to provide you with personalized content.

• Targeting or Advertising Cookies: These cookies are used to deliver advertising that is more relevant to your interests. They may also be used to track your browsing activity across different websites.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• Accept all cookies: This is usually the default setting.

• Reject all cookies: This may prevent the website from functioning properly.

• Choose which cookies to accept: This gives you more control over your cookie preferences.

For more information on how to manage cookies in your browser, please refer to your browser's help documentation.

Please note: By continuing to use our website, you consent to our use of cookies as described in this policy.

Information We Receive and Collect

IMS collects information to provide, improve, and personalize services, respond to inquiries, and for other legitimate business purposes. We may collect:

• Device Information: When you visit our sites, we automatically collect technical details like your IP address, browser type, and time zone. We also track which pages you visit and how you interact with our sites.

• Personal Information: If you register for an account or fill out a form, we may collect your name, email, address, and other contact details.

How We Use the Information We Collect

IMS uses your information to:

• Provide, improve, and personalize services

• Communicate with you, sending

• Pursue other legitimate business purposes

You can manage your preferences or unsubscribe from marketing communications at any time.

Reasons We Share the Information We Collect

• We DO NOT sell your information.

• We only share mobile phone number and email address with our vendor (Twilio), who assists us with sending timely alerts via text message and emails to our customers who have opted-in to receiving alerts as a part of the legitimate service that we provide.

We may also share information as required by law or to protect our rights.

Your Choices and Controls

You may be able to view or edit your information online or by contacting us. You can opt out of marketing emails and manage your cookie preferences.

Data Security

We take reasonable steps to protect your information, but no online transmission is completely secure.

Additional Privacy Notices

For Canadian Residents

In addition to the above, this section applies specifically to residents of Canada:

• We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).

• You have the right to access, correct, and delete your personal information, as well as withdraw your consent for its use.

• Your data may be transferred outside of Canada for processing, but we will ensure such transfers comply with PIPEDA.

For European Residents

In addition to the above, this section applies specifically to residents of the European Economic Area (EEA):

• We comply with the General Data Protection Regulation (GDPR).

• You have additional rights, including the right to data portability and the right to object to processing.

• We rely on legitimate interests as the legal basis for processing your data for certain purposes

Other Important Privacy Information

• Links to Other Sites: We are not responsible for the privacy practices of other websites.

• Children's privacy: Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

• Enforcement of This Privacy Statement: Contact us with any questions.

• Changes to This Privacy Statement: We will update this statement when necessary and notify you of material changes.

Contacting Us

If you have any questions or concerns, please contact us at microbat@iot-ims.com.